Refund Policy
If CheckedName Pro isn't right for you, we'll make it right. Here's exactly how refunds work.
Last updated 8 October 2026
First-time subscribers
If you subscribe to Pro for the first time, monthly or yearly, and it isn't for you, email us within 14 days of that first payment. We'll give you a full refund, with no questions asked.
Annual renewals
If your yearly plan renews and you meant to cancel, contact us within 14 days of the renewal date. If you haven't used Pro features since the renewal, we'll refund it in full.
Monthly renewals
Monthly renewals aren't normally refunded, because you can cancel at any time before the next one. When you cancel, you keep Pro until the end of the month you've paid for, and you won't be charged again.
When we always refund
- You were charged twice or charged by mistake.
- A serious fault on our side stopped you from using Pro and we couldn't fix it quickly.
- We discontinue Pro. You'll get a pro-rata refund of any prepaid time.
What refunds don't cover
- Domain registrations. Domains are bought from third-party registrars such as Namecheap, Porkbun or Cloudflare, not from us. Their own refund policies apply.
- Names that become unavailable. Availability can change at any moment, so a name being registered by someone else after your search isn't grounds for a refund.
- Accounts suspended for breaking our Acceptable Use Policy.
How to request a refund
Email support@spendjot.app from the address on your account, with the subject “Refund request”. We reply within 2 business days. Approved refunds go back to your original payment method and usually arrive within 5 to 10 business days, depending on your bank.
Your statutory rights
This policy adds to your legal rights as a consumer and doesn't replace them. See also our Terms of Service.